Rules of Behavior for Customers and Vendors

Introduction​

Welcome to PhoneX Inc. We are committed to fostering a respectful, secure, and efficient environment for all our customers and vendors. This document outlines the rules of behavior that all external users (customers and vendors) are expected to follow when interacting with PhoneX's services, platforms, and personnel.

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General Conduct

1. Respect and Professionalism:

   • All interactions with PhoneX employees, systems, and other users should be conducted with the utmost respect and professionalism.

   • Discriminatory, harassing, or abusive behavior is strictly prohibited.

2. Compliance with Laws and Regulations:

   • Customers and vendors must comply with all applicable local, state, federal, and international laws and regulations.

   • Any activity that could harm PhoneX’s reputation or cause legal repercussions is prohibited.

 

Use of PhoneX Systems

1. Authorized Access:

   • Access to PhoneX’s systems, platforms, and data is restricted to authorized users only.

   • Users must not share their login credentials with others.

2. Data Integrity and Security:

   • All data entered into PhoneX systems must be accurate and truthful.

   • Users are responsible for maintaining the confidentiality and security of any data they access or handle.

3. Prohibited Activities:

   • Unauthorized access, modification, or destruction of data or systems.

   • Introduction of malicious software, phishing, or any other form of cyber-attack.

   • Use of PhoneX systems for any illegal or unethical activities.

 

Communication

1. Announcements and Updates:

   • Changes and updates will be communicated via our Customer Service Announcement (CSA) process and on the PhonexInc.com website.

   • It is the responsibility of customers and vendors to stay informed of these updates.

2. Feedback and Reporting:

   • Constructive feedback is encouraged to improve our services.

   • Any security incidents, breaches, or suspicious activities must be reported immediately to PhoneX support.

 

Confidentiality and Intellectual Property

1. Confidential Information:

   • Any confidential information accessed through PhoneX systems must not be disclosed to unauthorized parties.

   • This includes business plans, customer data, and proprietary technology.

2. Intellectual Property:

   • Respect for intellectual property rights is mandatory.

   • Unauthorized use, reproduction, or distribution of PhoneX’s intellectual property is prohibited.

 

Termination of Access

1. Compliance with Rules:

   • Failure to comply with these rules may result in the termination of access to PhoneX systems and services.

   • PhoneX reserves the right to take appropriate legal action if necessary.

2. Review and Amendments:

   • These rules may be reviewed and amended periodically.

   • Users will be notified of significant changes through the established communication channels.

 

Contact Information

For any questions, concerns, or to report violations, please contact:

PhoneX Compliance Team
Email: compliance@phonexinc.com
Phone: +1 803-526-7385

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Policy Code: PHX-ROBX

Version: 1.0.0 - 2024-07-08